Shipping policy
SHIPPING & DELIVERY
UK 2nd Class Signed for Shipping (Order before 3pm) - £4.95
UK 1st Class Signed For Shipping (Order before 3pm) - £5.95
UK Next Day Delivery (Order before 3pm) - £8.00
Spend Over £100 for Free UK Shipping
International Orders - £25.00
The above times are estimates given to us by our couriers. Please note, working days do not include weekends or bank holidays.
For international orders,
Please note that if you live outside the European Union, you could be subject to customs clearing/duties, local taxation and additional processing charges which vary from country to country. Therefore we encourage you to contact your local customs office for more information. Please also not that customs clearance procedures can sometimes cause delays to your delivery.
If you refuse this charge, you will not be refunded the shipping cost when we receive the parcel back to us. You will also be responsible for the return of this parcel, please make sure you are aware of the new charges before purchasing.
Order before 3:00pm GMT Monday to Friday and your order will be dispatched the same day..
Note: Delivery times may take longer around Bank Holidays & Public Holidays (Christmas, New Year etc).
If you have any questions, please contact us at info@arraminta.com
Delivery Service Information
How to track your order
You can track your order using the tracking number and the link on your dispatch confirmation email. Alternatively, you can sign in to your Arraminta® account to check your order status.
When will my order be sent?
We aim to dispatch orders placed before 12pm on the same day. Although we use all reasonable means to ensure that your order is delivered within a specified time frame, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will inform you of any unexpected delay. During sales or busy periods standard delivery may take an additional 2 working days.
What if I am not home when they deliver?
We recommend you use a delivery address where there will be someone to receive and sign for the delivery. For many of our customers this may be a work address. However, if you are out, the usual procedure is for the delivery service to leave a “We Stopped By” card (or similar). You can then collect from a depot or re-arrange delivery for a time that suits you.
Arraminta® do not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location you deem as a “safe place” such as in the shed, garage or with a neighbour, we cannot accept responsibility if you fail to receive your parcel. When placing your order please ensure that you give your correct address for delivery since we cannot be held responsible for an incorrect address given at the checkout.
Undeliverable Items
If items are undeliverable to you by the courier/postal services these orders will be held for a defined period of time (varies per company) for you to collect. If uncollected items exceed this limit, they will be returned to us as the sender. All items will be automatically refunded and returned to stock. You will be notified via email of the refund once processed.